.

A Roadmap to Business Transformation

business_transformation

Developing a roadmap for business transformation requires careful planning and consideration of the unique needs of a business. Staying aware of the business conditions and necessities is of high importance to develop a successful roadmap for transformational change. Here are some key steps to follow:

Define the vision and goals

Start by identifying the long-term vision and strategic objectives for the business. What are the core values of the business, and how can technology support them? Define the goals for business transformation in terms of specifics and measurable outcomes. Located the areas that require reshaping to prepare for the future and equip the business with the right tools to implement transformational change.

Assess your current state

Conduct an inclusive assessment of the current operations, processes, and technology infrastructure. Identify gaps and inefficiencies that need to be addressed to achieve the business vision. At one point there may be a need for assistance especially when it comes to areas that require some expertise. Do not hesitate to seek professional help when needed in order to achieve the goals for business transformation.

Prioritize areas for improvement

Based on the final assessment, prioritize the areas that have the greatest impact on achieving the business goals. Identify the specific initiatives that need to be taken to address these prioritized areas. And acquire the tools that are essential to make transformational change happen.

Develop a technology strategy

Define a technology strategy that aligns with the business vision and goals. To do that, we need to identify the technologies that will achieve organizational objectives and develop a plan for implementing them in a structured and timely manner.

Create a change management plan

A successful business transformation requires change management that includes communication, training, and engagement. Develop a plan that outlines how the organization will communicate the changes to its employees and stakeholders, and provide training and support to help them adapt.

Establish governance and metrics

Establish structures and standards to monitor progress and ensure accountability. In addition, define metrics that will measure the status and success of the transformational change. And finally, establish processes for monitoring and reporting on its development.

Implement and iterate

Implement the roadmap in a phased approach, starting with the highest-priority initiatives. Continuously monitor and adjust the plan based on learnings and the acquiring of new insights. It is recommended that the monitoring process happens regularly, so ensure it’s incorporated into the implementation plan.

In summary, developing a roadmap for business transformation is a complex process. It requires careful planning, collaboration, and execution. By following the above-listed steps, one can develop a roadmap that outlines a clear path to a futuristic business transformation that is aligned with organizational vision and goals.

The Key to a Professional Business Image

business-address

Having a designated business address is an important aspect of starting and growing a successful business. A business address is key to a professional image. It can enhance credibility and help to separate personal and business dealings. It can also be necessary for legal compliance and for receiving mail and packages related to the business. In today’s digital age, a corporeal business address may not be necessary for day-to-day operations. However, it still plays a vital role in building a strong and trustworthy brand. Whether you are starting a new business or looking to expand your current operations, finding the right business address provider can help you achieve your goals and take your business to the next level.

When looking for a business address provider, consider the following factors:

Location:

It is important to look for a provider with a strategic location. Pick an address in a reputable and convenient area.  Aim to have it close to your target audience or business partners, as that will not only enhance your image but it will also make you seem reachable upon need.

Mail Receipt:

Make sure the provider offers secure and convenient mail receipt services. Some providers offer Package receipt while others may not. Some providers offer designated mailboxes while others may not. Assess your business needs and find the providers that fit what the business requires.

Professional Image:

Look for a provider that offers a professional and credible business address. For example, having an address in a corporate building vs having an address in a retail store. Only you can determine what works best for your business! Strategize, and choose a provider that can enhance your marketing and advertising expression.

Customer Service:

Choose a provider with responsive and helpful customer service. At times you may need to connect with the provider to ask a question or resolve an issue. It is during these times that you rely on your provider’s approachable customer service.

Cost:

Incorporate the cost of a business address provider in your budget. Review the services offered making sure they meet your business requirements. Shop around for affordable pricing so you do not exceed your budget.

Additional Services:

Look for providers that offer additional services, such as mail forwarding, virtual office services, and meeting room rentals. Even though you may not need all that as you start up your business; however, these are services you may need later on as the business grows.

Reputation:

Research the provider’s reputation. Search for online reviews and speak with other business owners. Your provider’s reputation will become your business reputation; so make an informed decision when choosing a business address provider.

business-address-huddlespace

Make it a part of your home business strategy

If you are a home business, consider having a business address. Establishing a professional image, meeting legal requirements, protecting privacy, and managing mail and packages are crucial to operating a business. Separating personal and business finances and improving marketing and advertising efforts is vital for growth. Getting a business address helps to establish credibility, promote privacy, and maintain a clear separation between personal and business dealings.

Google Search Tricks You Never Thought Exist

Search_image

Google’s plan for its search feature seems to be geared to continuously increase the number of searches even without any submission by the user. We are at a point now where we ask Google for everything! Want to know the weather? Ask Google. Want to get the location of a business? Ask Google. What to know where a restaurant is? Ask Google.

Google seems to appreciate that people are using their search feature and they are definitely investing in it. Now we can perform searches that are based on keywords and get our results without even having to submit the search. Let’s test that:

Go to Google and type the following search keyword: Weather

Calculations_Search

Isn’t it helpful to save time and get the result instantly without even submitting the search? Wait, there’s more! Google search has extended its feature ability to do simple calculations.

Let’s try another function. This time let’s try the calculation:  567*44=

calculator_google_search

Google now instantly gives us the answer, without even submitting the inquiry for any calculation! That means that now Google search can replace our calculator for simple calculations. In fact, now Google has its own calculator under the search term: Calculator Google.

travel_comparison_search

To take that further, Google search now does complex calculations, graph functions, and it solves geometry problems. It converts Fahrenheit to Celsius, currency and weight comparisons, and a lot more.

Google search even compares travel information including price comparison!

travel_comparison

Future Features

More Google searches are coming up every year. And there will be new features with artificial intelligence in years to come including a 360-degree shopping experience that is still being worked on.

If you are a fan of Google products like I am, keep looking out for new search features regularly. Google’s latest technology will definitely continue to contribute efficiency to our daily work routine.

Entrepreneurs Make Exceptional Hikers

entrepreneurs-good-hikers

This summer I decided to explore forests and parks in an attempt to increase activity and regain muscle strength. As an entrepreneur, I have learned that once I make a decision, I have to work on an implementation plan. So, in an attempt to understand what hiking is all about, I decided with my girls to go for a walk in Hilton Falls Park. Starting with a bottle of water and an old pair of walking shoes, I walked 2.5 km. That day, I enjoyed my time with my girls, I took some pictures and I went back to where my car was parked, thinking that I have hiked that day. Little did I know that hiking is a sport and one can become a professional hiker!

As I approached my car, I noticed a lady in the car beside mine packing her hiking sticks. She looked like she was performing a cleansing ritual from the sweat of a long hike. As I came closer, I recognized her face and even her name came to mind! I called her name out: “Karen?!”, she looked at me with eyes that were trying to recognize who I am. I mentioned my name, and we immediately started recollecting the time when we were working together at an International non-profit organization, over 20 years ago.

We stood there for almost half an hour chatting and updating each other news. I mentioned to Karen that my plan for the summer is to hike the trails of Halton Hills. She then told me about her hiking journey and how she’s been volunteering with the city as a ranger on the trails. She even volunteered to be my guide in my hiking journey!

What? I questioned if I heard that right! So, I sought clarification, and she confirmed that she would volunteer to be my guide on my hiking trips. That was at the beginning of June 2022. And since then, I have been hiking with Karen at least once a week. That is when I realized that hiking is more than just walking the trails. It is an adventure, it is a commitment, and it requires the qualities that I have acquired as an entrepreneur. I understood then that entrepreneurs make exceptional hikers! And here are four reasons why Entrepreneurs make exceptional hikers:

Entrepreneurs are Visionaries

Entrepreneurs are usually good visionaries. They can see the bigger picture of where they want their business to be within a certain period of time. They willingly work hard to get where they want to be one step at a time. Similarly, hikers can clearly identify what hikes they dream of and plan to hike within a specific time period. Hikers are able to discover their ambitions and they work hard to succeed in achieving their dream hikes one step at a time.

Entrepreneurs are Risk Takers

Being a risk taker is an important quality that helps Entrepreneurs flourish and succeed. In fact, one cannot be an entrepreneur without possessing the ability to take risks.  It is that challenge that drives them to accomplish and meet goals. After all, the majority of entrepreneurs have taken the risk of leaving a secure job to start their entrepreneurial journey.

In comparison, hikers take risks during every trip they make. Whether it be inside a forest, every time they hop over slippery rocks and waterfalls, or even as they climb rocky mountains. They are very much aware of the predictable, but, at the same time, they are not afraid to face the unpredictable. After all, isn’t that what risk-taking is all about?

Entrepreneurs are Determined

Entrepreneurs are very determined people. They keep trying despite failure. They are good at picking up the pieces and giving it another attempt, and they keep doing that until they succeed. Entrepreneurs learn from their own mistakes and they keep developing their ways until they achieve their goals. Hikers have different challenges, but it is their determination that allows them to reach their targets. Trust me, walking 8 km was not an easy task for me, and many times during that hike I felt discouraged and unable to continue. It was only through my determination that I was able to achieve hiking that distance. Professional hikers go on 25km and 30km trips and they keep at it until they reach their objective.

Entrepreneurs are Persevering

Perseverance is a quality that refines character. It is a skill that can be acquired through experience (learning) or through an example (other’s influence). It is a quality that determines the success of an entrepreneur. John D Rockefeller, who is a business tycoon, said: “I do not think that there is any other quality so essential to success of any kind as the quality of perseverance.” This quality has the same effect on hikers as they face challenges; whether it be physical challenges (pains and aches) or natural and environmental challenges (slippery rocks, muddy or dry soil,….), it is through perseverance that hikers succeed in achieving their goals and reaching unsurpassed objectives.

Are you an entrepreneur? Then, my recommendation to you is to consider hiking as the activity that will help you build your entrepreneurial character. The qualities that entrepreneurs already have does equip them to become hikers, and hiking will help them polish their abilities to become the entrepreneurs they want to be.

Four Steps For Entrepreneurs To Get Out Of Your Own Way!

market-branding

A fixed mindset holds people back because they believe that their talents and abilities are set in stone, which limits their ability to learn and grow. In order to succeed, entrepreneurs need to overcome their own mindsets. On the other hand, a growth mindset recognizes that skills and talents can be developed through effort, practice, and learning from mistakes. This type of thinking is critical for entrepreneurs who want to achieve high levels of success.

“Be real. There is no bigger magnet to attract your ideal clients than your authentic self. – Puja Misra”

growth-mindset

The first biggest barrier to business growth is a lack of confidence.

This can manifest itself in different ways, such as second-guessing yourself, not taking risks, or being too perfectionistic. However, all of these behaviors have one thing in common: they stem from a fear of failing. Instead of seeing failure as a setback, view it as an opportunity to learn and grow.  The only way to achieve great things is to embrace failure and adopt a growth mindset.

business-growth

People with a growth mindset see obstacles as learning opportunities. They are not afraid of failure, because they know that it is only through trial and error that they will find success. They listen to their inner voice and intuition, trusting their gut instinct to guide them. And they are not afraid to take risks, because they know that this is how the big wins are made. This shift in thinking will open up new possibilities and help you reach your full potential. 

The second barrier is personal brand reputation. 

In today’s digital age, our personal brands are more important than ever before. And many entrepreneurs are so worried about what other people will think of them that they hold back from really putting themselves out there and lose out on an immense amount of opportunities. But the truth is that if you’re not actively working on your personal brand, you’re not going to get very far in business.

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Additionally, always remember that you are your Brand and your personal brand reputation is an asset so don’t be afraid to promote yourself and your business. 

The third barrier is brand marketing.

Building a brand, marketing and advertising is an important way for any business to reach new clients. Too often, entrepreneurs think that they can’t afford to invest in marketing, or that it’s not worth the effort. Reality is that without a strong brand presence and marketing strategy, your business will struggle to reach its potential and stand apart in a crowded marketplace… If you want to grow your business, you need to invest in branding and marketing.

brand-marketing

The fourth Barrier is time management skills.

As a small business owner, you have a lot on your plate. From sales and marketing to product development and customer service, there are a lot of moving parts to your business. And while it’s important to be involved in all aspects of your business, you can’t do everything yourself. That’s why time management skills are so important for entrepreneurs.

management-skills

By learning how to manage your time effectively, you can free up more time to focus on brand strategy, business marketing, and other activities that will help grow your business. And when your business is growing, you’ll be able to show potential investors that you’re serious about making profits. In addition, good time management can help you to build a strong reputation for customer service and quality products or services.

Submitted by:

Puja Misra, the President of Zoom Into Life Studio. A creative branding agency helping businesses & entrepreneurs transform into Brands for over a decade. Proudly serving small businesses in Oakville, Burlington, Milton, Mississauga, Toronto, and the Greater Toronto Area.

www.zoomintolife.com
puja@zoomintolife.com

Make A Lasting Impact

entrepreneurial-fear

What did I learn today as an entrepreneur?

As business owners we drop the ball. As business owners we make mistakes. As business owners we screw up. As business owners our actions and our lack of actions has an impact. I intentionally put a period there after the word impact. Impact – PERIOD. This will not be a light and fluffy, heart-warming blog. This will be as real as it gets from many angles.

Recently I had a client trust me to do certain tasks for them.  Without a lengthy list of excuses and reasons – I did not get the said tasks done.

In my mind, this has created a Tsunami.  

Tsunami Definition: a long high sea wave caused by an earthquake, submarine landslide, or other disturbance. It can also be an arrival or occurrence of something in overwhelming quantities or amounts.

As business owners, we hear repeatedly the client is always right, and we need to see things from the client’s perspective.  From the client’s perspective, it is quite possible my name is mud! 

Now, I have not asked how they are feeling about my lack of performance, I have not reached out to take a poll or get the low down on how they are feeling.  I have not asked about their frustration level and or anxiety level centered around their expectations being crushed.  I have not asked.

Instead, I am assuming, and yes, I know what that word breaks down to be.  In my assumptive state I am thinking they will blacklist me; talk to everyone they know about how horrid “I” am.  See what I did there?  How horrid “I” am rather than how horrid my service was!  There is a difference.

So now I sit on an unfinished task, not communicating out of fear and waiting for the wave to hit me and leave me gasping for air.  That is what I can articulate on one level.  Yes, there are levels to this thing called business ownership.  Level 1 completed – I am waiting for the wave.

Level 2 is being played out simultaneously.  Level 2 looks something like this!  I go to bed every night knowing I didn’t face the ‘task’ or ‘client’ and thinking tomorrow I WILL!  I will make this as right as I can!  Level 2 includes me waking up every morning carrying the weight of I must get this done and how in the world do I even make this right now??  At this level I find I am equipped with no free hands because they are busy picking up every piece of baggage I can manage to find to carry.  The baggage of “I messed up”, “I failed”, “I disappointed someone”, “why do I do this?”, “who is going to do business with me now?”, “screw it”.

Crazy enough the point of this post is:  Yes, care for your client and how they feel but, dang it, as a business owner be attentive to how you are feeling and handling things for your own mental peace of mind. 

Failure is an event. 
Disappointing one is not disappointing all. 
Feelings change. 
LET IT GO! 
Stop carrying it. 
Come to a place of peace. 
I messed up and own it.  I can’t fix it and own it.  Move forward and OWN THAT forward movement.

Submitted By:

Cheryl Clark of Clark Strategies | team@clarkstrategies.ca | www.clarkstrategies.ca

What I Wish I Knew When I Started This Journey

business-networking

Have you just started your entrepreneurial journey? Let me share with you some lessons learned.

I remember it like it was yesterday.

I was attending my first networking event as a new entrepreneur, and on the drive there, I almost talked myself out of going.

Public speaking wasn’t new to me. Before starting my business, I had built an award-winning 15-year career in public relations and corporate communications. I advised, wrote for, and trained managers, senior executives, and politicians on communication.

But this was different. This was me talking about me. I had no idea how challenging that was going to be.

When my turn came to introduce myself and my business, I stumbled through my intro. I felt wholly inadequate as I compared myself to other entrepreneurs in the room. I admired those who appeared confident, clear, and who knew exactly how they served. I wanted to be like them.

That day served as a touchstone moment for me. It showed me how much I needed to learn to believe in myself and I didn’t yet know-how. It provided me with the opportunity to see that entrepreneurship was a journey of becoming – a journey that’s not talked about enough, and one which new entrepreneurs would benefit from learning more about.

You don’t know what you don’t know, right? Here are three lessons that flowed out of that day that I wish all new entrepreneurs knew:

  1. No matter how awesome you were in your 9-5, entrepreneurship is a different beast. I don’t mean to scare you. The reality is in your 9-5 you had a specialized role. In your business especially at the beginning, you’ll wear many hats. Some you’ll master. Others you’ll need help with. You’ll learn. You’ll fail. You’ll get back up and adjust.

  2. You’ll come face-to-face with feelings of inadequacy. “Not enough” and “not worthy” will show up a lot. Avoid believing these stories. A large part of the entrepreneurial journey is learning to let go of self-limiting thoughts and beliefs, and continuously moving forward with purpose.

  3. You’re not alone. I developed relationships with entrepreneurs who were present at my first networking event. We talked about our challenges with growing confidence and learning what it meant to be an entrepreneur. We found comfort knowing we weren’t alone. There are many entrepreneur communities. Find yours and lean into them.

May these lessons serve you as they served me in the brave and fulfilling journey of entrepreneurship.

Submitted By:

Fazeena Haniff | CEO & Leadership Communication Coach | The Conscious Communicator hello@theconsciouscommunicator.ca  | www.theconsciouscommunicator.ca

December: A Critical Month for the Small Business

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Entrepreneurship was very important at our home as my parents were entrepreneurs. And despite the rush and hustle that always came with the month of December, it was the month we enjoyed the most. My Dad owned a retail store on a busy street in the city of Beirut. And one of the most memorable times I have for December is when my siblings and I used to alternate to go and help my Dad at the store. That was always the busiest time of the year.  Yes, to some businesses it may be a busy month, but to others, it is the slowest time of the year. Whatever season December may mean for any business, it is considered a critical month to many owners and entrepreneurs. Many may not see it as a critical month yet, however, this blog may be an eye-opener to many!

Listen as you read …

Steps To Consider

If December is a high season for the business, get the help it needs to meet customer requirements. However, if it is a slow season and has a decline in sales, it does not mean that time spent on planning and doing admin work gets undervalued. Here is a list of tasks that can be done in December to prepare the business for a successful year ahead.

Evaluate:

Evaluate the calendar year not only in terms of sales but also in terms of operations and customer relations. Review business practices and learn from mistakes done. Take another look at the marketing strategy and determine what has worked best in creating visibility for the brand. Evaluate what was done to increase following. Review sales reports and try to follow patterns for growth. Research the achievements of competitors and learn from them.

Reach out:

Use slow times to reach out to customers and check on them. Send season’s greetings that reflect sincere wishes and promises for future work relationships. Send out a newsletter with wishes for a successful new year. Assure customers that your business will always be there for them when they need it. Reaching out to current customers is very important to increasing customer retention. Use the season as an opportunity to establish contact with customers, leads, and everyone on the mailing list.

Plan:

Yes, December is the time to plan for the new year. Write your vision and set business objectives. Break them into goals and set timelines. Research business and marketing trends. Sketch out a marketing plan so the business stays ahead in brand visibility.

Get Organized:

Prepare for January/February income tax filing. Catch up on administrative work. Follow up with the accountant in order to complete income tax filing in a timely manner.

If December is not the busiest season for your business industry, it doesn’t mean it’s a slow month. It’s up to the business owner to use it wisely and make it a time to prepare for a successful year ahead.


Thank you for taking the time to read this blog post! You may follow BizReflections blog for future business related posts and updates. (FOLLOW button in sidebar). I would also like to invite you to subscribe to BizReflections YouTube channel. Our channel is a collection of business videos that equip small business owners for growth.

BizExpo

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Reasons versus Excuses

Often, we offer a reason or excuse when something didn’t happen, or is not done. Why is it we don’t spend as much energy on using a reason or excuse when something is successful, completed, or done?

By Cheryl Clark

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Make A Lasting Impact

As business owners we drop the ball. As business owners we make mistakes. As business owners we screw up. As business owners our actions and our lack of actions has an impact.

By Cheryl Clark

Continue reading

“Validation” a Game Changer?

I see content as being educational pieces, creating awareness, providing opportunities that lead to sales, sharing accolades and accomplishments, and branding one’s self as an expert.

By Cheryl Clark

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How Dark Is The Dark Web?

Let’s explore what the dark web is and what we can do to keep our data safe from bad actors within this hidden part of the web.

By Jonathan Bullock

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A Leader’s Journey

What does management actually mean? Does it automatically make you a good leader? I mean just because you are gifted at what you do, doesn’t mean you will be able to step into your boss’s shoes, does it?

by Ritu Kohli-Sethi

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Setting The Grounds For Sales

With time and patience, our marketing tools become stronger until, at last, we’re selling regularly, having “transferred our feelings” to an ever-growing loyal clientele.

By Phyllis Cohen

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PERCEPTION: MAKE IT OR BREAK IT!

perception

Do start-ups, or maybe entrepreneurs in general, focus on their business, or do they get easily overwhelmed and distracted by competition? Is competition always a threat or can it be an extension to business objectives at times? Whether we make it or break it in this competitive world will depend on the perception that guides our business journey

Businesses have always struggled with the idea of being close to completion and in many cases, they have fiercely tried to find ways to fight competitors. Like any other business concept, things do fall back on how a business owner perceives competition.

Here are 3 ways to perceive competition in hope that readers will opt for the realistic choice:

An Enemy

Continue with the attitudes of the past and stay distant from competitors. If approached, reject and sadistically object their presence and continue to viciously bad mouth and fight them.

A Stranger

Embrace the passive approach. Take the attitude of “I recognize your presence, but stay away”.  As long the competitor does not interfere with my business I am safe and I can make gains.

A Lead

Reach out to competitors and meet them face to face. Ease down the perception that you may be a threat to them.  Share some best practices of the industry and exchange information that may benefit both parties.  Approach competitors with an open mind, be willing to give first so you may build trust. Work on establishing a relationship that will ease down existing boundaries and reshape them into boundaries that are built on respect and that will create a win-win situation for both businesses.

Yes, competitors can be leads and may be very good leads at times.  Strategize as you build relationships and stay focused on the objectives that you have set for your business.

4 BUSINESS TIPS TO START OFF 2019

new year

The start of every year may be a proper time to work on setting new business goals and resolutions; after all, it’s the start of a new beginning that has major significance to the whole world.  Here are 4 business tips that will help you start off 2019.

  1. Review your vision for the business:  Starting off the year with eagerness and drive for the vision will help kick off the business year and set it in the right direction.  Evaluate where the business is at and set new milestones for 2019
  2. Categorize your mailing list:
    • Segment your audience and know who your clients are.  Stay in touch with them and seek their opinion and feedback.
    • Know how many leads were acquired during the previous year and make plans to increase this number by setting goals.
    • Pin point acquaintances and ensure to stay in touch with them during the course of the year.
  3. Review the products and/or services list, evaluate the performance of each item and based on that “keep, “discard” or “introduce NEW”.
  4.  Establish a realistic marketing strategy that is based on achieving goals and reaching milestones for the year.

PRIORITIZING INCREASES EFFICIENCY

prioritizing tasks

Every day brings with it new tasks, situations, and a to-do list that may get overwhelming. Thinking of the day ahead and the things that need to get done can be stressful and frustration may take over. One proven solution to stay in control is to apply prioritizing techniques.

Prioritizing what must get done in a day is a skill that anyone can acquire with a little bit of organization and discipline. However, learning to stay focused and focused on goals requires determination and persistence.

Each day, one gets to do planned activities and unplanned activities.  It is easy to prioritize planned activities. Applying a few prioritizing techniques will increase efficiency on a normal day.  As for the unplanned activities that unexpectedly come up, the best way to handle them is by making decisions that are focused on business goals.

Techniques that may help in the prioritizing process:

  1. Create a To-Do list the night before. Just work on a list without even thinking of what should get done first or last.
  2. First thing in the morning, get the To-Do list and read it carefully. Based on business goals for the day take out the tasks that may not seem important for that day.
  3. Number the remaining items on the To-Do list based on importance to the set goals for the day.
  4. Deal with unplanned activities that may unexpectedly arise, by making decisions that are based on daily goals.

During the prioritizing process, learning to say “No” may seem a difficult practice at first. However, it is a practice that needs to get done in order to stay focused on the prime tasks assigned for each day.

TARGET MARKET VS TARGET AUDIENCE

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Entrepreneurs and small business owners may have the brightest business idea, but if they fail to identify their target market and their target audience they have set up their business venture for disaster.  A distinct target market is the number one element of a successful marketing strategy.

WHAT IS TARGET MARKET?

It is analyzing a business sales market with the ability to identify who will be most interested in the product and/or service it is offering… and why?  It is a segmented market whose interests are focused on the product and/or service a business is selling.

3 REQUIREMENTS FOR DEFINING YOUR TARGET MARKET

Research

Look at the demographics and geographic positioning of the market you are selling to.  Explore their social status:  their age, family size, education level, jobs they are holding, what area they live in, can they afford your product or services?

Segment Your Market

Based on your research divide your market and filter your data based on market interest and income status.  You may find that a segment of your target market can afford to buy your offerings at full price; while you may also find another segment of your market that is interested in your offerings but can only afford to buy them at a discounted price.

Know Your Customer Base

Connect with your customers regularly and occasionally survey their needs for what you are selling.  As your business grows, your client needs and social status may change.  Build a system that will keep your client base information up-to-date.  Your current clients already have an interest in your product/service and after all word of mouth will help you acquire new clients or even potential clients that are interested to follow your business.

WHAT IS TARGET AUDIENCE?

Based on its target market a business can then identify the group of people that may be interested to get their promotions and advertising material, or they may even be at the ready stage to buy a product!  That group of people can vary in terms of age, occupation, geographic location, family status, or income, but the only factor that makes that group the target audience is that they are identified as having developed an interest in your product/service.

3 REQUIREMENTS FOR DEFINING YOUR TARGET AUDIENCE

Knowledge of target market

The more you know about your target market the easier it is to identify your target audience.  If, for example, your target market is Women in high positions in the workplace; then in order to identify the audience it will help to know their management ranking.  Are they part of Senior management or are they in Junior management?  Are they involved in a decision-making process or do they just transfer recommendations through the company hierarchy, etc…

Surroundings matter

When the target market gets outlined it is also important to consider its surroundings.  If women in high positions, that make decisions in the workplace, are the target market, then the target audience will be these women along with anyone in their social and professional circles:  their subordinates, coworkers, direct reports, husband, partners, kids, and family members, fitness club friends, etc….

Purpose is Key

Define the purpose for providing your business offerings.  Is the purpose behind your product/service to enhance beauty? Or is it to facilitate logistics? Is it to develop your customer team? Or is it a food item that your clients or family members may be interested in?

Knowing the target market and knowing the purpose behind providing that specific product and/or service will definitely help the business define its target audience and stay focused on the needs to whom they are selling.  A distinct target audience is definitely the number one element of a successful sales strategy.

PROMOTIONAL SOLUTIONS TO GROW A BUSINESS

news magazines

Most small businesses create their marketing strategies without considering the many online marketing tools available for them to use as they promote and create visibility for their business.  Here are three promotional tools that will help grow a small business.

Speaking at events

Becoming a speaker at events may require some effort to attend the different events that take place in a business area.  Joining business networking groups and becoming active members there may open up opportunities for increased visibility for a small business. In some groups, speaking at events may be offered as a benefit to members only.

Podcasting

Position your business as a leader in its business industry, and create podcasts that educate, inform or maybe create awareness about a product or service. Podcasting is a growing trend that will increase visibility for your business, and they make good content to post and circulate on social media platforms.

Advertise in a community newspaper

Community magazines are usually widely distributed and read by the public.  Find the community magazine that is most viewed by your business target audience and run an ad there for a few months in a row.  Ads are most effective when seen by the viewer repetitively.

Some beneficial promotional resources that are worth exploring are:

  • Bizbites (bizbites.ca) – a pool for business podcasts
  • Canadian SME – the #1 small business magazine in Canada.

More tools are available out there, explore opportunities and search for what works best to position your business as a leader in its own industry.